Shipping & Returns

Shipping Information

Method	Delivery Time	Cost
European Union	3–5 business days	€8 (free over €300)
United Kingdom	5–7 business days	€12 (free over €300)
United States & Canada	7–12 business days	€15 (free over €300)
Rest of World	10–15 business days	€20 (free over €300)

Free shipping on all orders over €300.

Order Tracking

All orders include a tracking number sent to your email once dispatched.

Returns & Exchanges

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached.

Email hello@disibrand.com with your order number and reason for return.
We will send you a prepaid return label (EU orders).
Pack the item securely in its original packaging.
Drop off at your nearest post office. Refund processed within 5–7 business days.

Non-Returnable Items

Accessories (scrunchies, eye masks) and sale items are final sale for hygiene reasons and cannot be returned or exchanged.

Final Sale Items

Accessories and sale items are final sale and cannot be returned or exchanged.

Silk Care Guide

Hand wash in cold water with a gentle, pH-neutral detergent. Do not wring — gently press out excess water and lay flat to dry. For best results, dry clean.