Frequently Asked Questions
Find answers to the most common questions about our products, care, shipping, and impact mission.
Products & Materials
All DISI pieces are made from 100% Grade 6A mulberry silk — the highest quality silk available. It's naturally hypoallergenic, temperature-regulating, and incredibly soft against the skin.
Our pieces have a relaxed, feminine fit. We recommend checking our Size Guide for detailed measurements. If you're between sizes, size down for a fitted look or up for a relaxed silhouette.
Our silk is sourced from certified mulberry silk farms, and each piece is crafted by skilled artisans who share our commitment to quality and ethical production.
Silk Care
We recommend hand washing in cold water with a gentle, pH-neutral detergent. Avoid wringing — instead, gently press out excess water and lay flat to dry. For best results, dry clean your silk pieces.
Use a steamer on the lowest setting, holding it 15–20 cm from the fabric. Alternatively, hang the garment in a steamy bathroom. Never iron silk directly — if you must iron, use the lowest setting with a cloth between the iron and the silk.
Orders & Shipping
EU orders arrive in 3–5 business days, UK in 5–7 days, US & Canada in 7–12 days, and rest of world in 10–15 days. All orders include tracking.
Yes! We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging. Accessories are final sale for hygiene reasons. See our Shipping & Returns page for full details.
Yes — free shipping on all orders over €300. This applies to all shipping zones worldwide.
About DISI
Every DISI piece is hand-finished in Ukraine using 100% Grade 6A Mulberry Silk. We work with skilled artisans who share our commitment to quality and conscious craft.
We use only the highest grade of mulberry silk (6A), known for its exceptional softness, natural sheen, and breathability. Each piece is designed to feel like a second skin.
Still Have Questions?
We're always happy to help. Reach out and we'll get back to you within 24 hours.
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